Brake and Tire Check

Janina S a month ago

Very efficient and the staff is super friendly. I came here with a concern about my brakes (a concern I received from another establishment) only to find out that there are no brake concerns. The staff was professional and knowledgeable.

Lauren Smith 2 months ago

I’ve trusted this shop for years, which is why this experience was so disappointing. For the past several weeks, I’ve been trying to diagnose a vibration in my car. Keep in mind that I had new front brakes and rotors installed here only about 9,000 miles ago. I’ve gone back and forth between this shop and Discount Tire to rule out an unbalanced tire. When I spoke with Matt, he told me I needed new front calipers, brakes and rotors, with an estimated repair cost of about $1,400. He also said I had declined brake fluid flushes in the past and implied that was the cause of the problem. Maybe that’s true, but I’ve owned several vehicles that have gone over 100k miles, and have never had to replace calipers or rotors because I declined a brake fluid flush. More importantly, no one ever clearly explained that declining this service could lead to such significant repairs. His response was that the recommendation was printed at the bottom of my receipt and kept reiterating that I declined these brake flushes. What makes this even more concerning is that just a few days earlier, I was told the vibration probably wasn’t related to my brakes and was more likely caused by an unbalanced tire

Mariana C (MarLala) 2 months ago

This is my Brake Check of choice, but honestly I’ve never had a bad experience at any Brake Check location I’ve visited in San Antonio. They’ve always treated me well, and they’ve been especially great with my foreign cars. At this location, the team was thorough, professional, and took the time to explain everything clearly, including the pros and cons of replacing only the brake pads versus replacing the pads and front rotors together. I appreciated that they gave me the information I needed to make an informed decision without any pressure. Even though I only came in for my front brakes, they inspected all four wheels and provided a comprehensive inspection report. The customer service was excellent, they worked quickly, and the quality of their work was outstanding. I highly recommend them!

madison marchlewski 3 months ago

Kevin and Brandon were amazing to work with! Kevin brought me out to my vehicle and took the time to explain exactly why my car was overheating. He went into great detail about what was causing the issue and answered all of my questions in a way that was easy to understand. Brandon was also incredibly helpful and reassured me that the problem would be resolved the same day so I could get my car back on the road quickly. Both of them were professional, knowledgeable, and provided excellent customer service throughout the entire process. Great work, guys! Thank you to the Brake Check San Pedro team for taking such good care of me and my vehicle. Highly recommend these two!

Erica Soto 7 months ago

Friendly and wonderful customer service. He let me know what was going on with my tires. Wheel alignment went fast, so they did it in a timely manner and the price was very good too. Will go back for later services.