Dallas Brake & Alignment

dhruv desai 3 months ago

I ran over some debris on the highway, and the plastic cover underneath my car came loose. It looked like a screw had fallen out because it was dragging along the road. I called an auto shop to see if they could remove it or fix it, and they told me to just stop by. When I got there, they helped me right away, fixed the issue, and didn’t charge me a penny. I really appreciated their honesty and kindness. Great service, and I would definitely recommend them.

RDFBEAUTY 6 months ago

I am so grateful for you guys. Alex got me a quick appointment asap so they could finally fix my control arms after a few months of me saving the funds up and made my car drive like I first got it. I was driving in fear because my car needed fixed. The guys here are very kind and understanding. They went above and beyond to make sure my car was safe for me and my baby. They are people with honesty and integrity. They saved me thousands. The fee was very affordable, they gave me a great deal. I cried yall lol haha because I felt the stress lifted off of my shoulders immediately. Blessed is an understatement. Please always be kind and have a great attitude , that will get you further in life and people are more willing help you and work with you. Thank you again.

Selene Melendez 7 months ago

After driving around early in the morning trying to find a decent near by location . I called this place for brakes concerns and they helped me right away. I looked at their reviews and as I walked in a gentleman sitting help me on a very fast paced manner. Very impressive customer service and you can tell his very knowledgeable and explain my concerns. 5 Stars already at that! Not to mention their lobby is well kept clean- and fridge is impressive stock up for any customers needs. Will definitely come back for any car problems related! Got here at 8:00-9:09am work was done. Thank you ! 👏👏👏

Bethany Faithe 8 months ago

I thought I needed new brakes and called them on my way to work to see if they had any availability. He was so kind and informative and told me to come on it. All 3 guys in there were as sweet as could be. The called and said everyone up there had looked at them and test drive it and my brakes still “had plenty of life” and didn’t need to be changed. In that moment I gained so much trust for them. I dropped my car off and wasn’t even on site. They had every opportunity to take advantage of me and change them anyways to get some money, but they didn’t. I will definitely come back, because of their customer service and trust worthiness.

Miki 7 years ago

Great service! Thorough and honest diagnosis with fair pricing. I dropped my vehicle off, went to work, and it was done a few hours later. This is a no frills service center that's located in the design district of Dallas. You could grab a bite to eat at a nearby restaurant if you wanted to. I'll be returning for all of my repairs. Plenty of parking and easy to find.