Perfect Engine Inc

Donny Harris 3 years ago

3rd time I have used Perfect Engine to do the machining on my 350 marine engine. Everytime I have done the re build and had them do the machining. This last time they took 3 weeks to get me a quote after I dropped off the block and heads. I called every 2 days and was told tomorrow each time. There were several missing parts when I got the engine back. Also one of the new pistons they sold me with the machined rods connected had been dropped and had a dent on the top edge. I cleaned up the dent and replaced the missing parts myself rather than deal with them further. I tried to have them give me the missing timing chain crank gear back but they gave me one that didn't match mind and said they would all fita single chain, wrong. One of many things the front of house person didn't know. The machine work and valve job looked good and was completed within a week after I got the quote. It appears most of the machine work gets sent out which I thought they did in house before. The pricing was not as good as before but everything costs more these days. I didn't bother shopping around because the past 2 times was a good experience but next time I will probably go somewhere else.

Frederick Cooke 4 years ago

BEWARE THIS IS A RIP OFF OPERATION I paid them $3109 to rebuild a four cyl Chevy engine. The engine failed in six weeks, they gave me a one year warranty they did not honor. I took them to small claims court, they did not show up. When I looked up internet reviews on the company, 70% of the reviews were negative. DO NOT TAKE YOUR CAR TO THIS COMPANY, YOU WILL REGRET IT.

Oliver Naugle 5 years ago

I ordered 2 sets of pistons from the woman that answers the phones. They arrived about 10 days later and they were NOT the ones that I ordered. I called up to let them know that I didn't get what I ordered. They said to return them for a refund so I did. A little over a week went by and I called them back because they didn't call me. They had received the pistons and were waiting to hear back from their warehouse. Then she informed me that there would be a 15% restocking fee. I informed her that there better not be, They sent me the wrong pistons which wasn't my fault. I also informed her that I expected a refund on the shipping as well. She finally agreed to pay half of the shipping charge. I informed her that I already paid for half the shipping charge because I paid to ship the pistons back to them. She then agreed to pay all the shipping charges. Another week goes by and I still hadn't received a refund so I called back. She said that she didn't have my CC # to refund to so I gave it to her again. I waited 4 business days and called back because my account didn't show a refund from them. She said that they had a problem with their CC machine and couldn't do any refunds right no

Miguel Chang 12 years ago

I had a 2003 Mitsubishi Eclipse Spyder GTS with a V6 24 Valve Engine taken in to Perfect Engine in August of 2013 which is an interference engine where the pistons and valves share the same space. My pistons hit my valves and they were all bent at which the car had 145000 miles at the time the engine failed. The car was literally dead and did not start up at all. Rafael at Perfect Engine came through by ordering new pistons and valves and I ordered a Full Remanufactured Engine to renew the entire long block. Even the crankshaft was matched and balanced. A couple of weeks in the shop at Perfect Engine and my car was reborn again, not only that but there is actually better compression ( more horsepower) than stock. The only problem I encountered was that the spark plug gap was not checked but this was more my fault because I put them in with the wrong gap before I took it in to the shop. Although the cost of the repair was expensive, you should only do this if the car has sentimental value or you have lots of money to burn, this is one of the best places to take your car to get the engine running better than new if it has died. You also get a 1 year warranty on the engine which is be

Chris Bonnin 13 years ago

My grandfather recently had his 89 Ford 150 4.9L engine removed, remanufactured and installed at Perfect Engine. It is an old school shop, where quality, honesty, and communication count. Probably not the most inexpensive shop in town, but quality for dollar I guarantee you will not be able to find any place better. It was a pleasure doing business with them and will do so in the future .....if needed. Thank you Rafael.