Texas Tires San Antonio

Austen Abrams a month ago

Based on my experience, I would seriously think twice before doing business with this company. The entire situation after they took my money has left me feeling like this is a shady and untrustworthy business. I paid them to install a 3-inch lift, new wheels, and new tires. After the installation, I had issues with my traction control light repeatedly coming on and the tires rubbing and needing additional trimming. I brought these concerns to their attention and was told they would help me take care of them. Those promises were not kept. What makes the situation worse is the way I was treated when I followed up. Instead of standing behind their work and handling my concerns professionally, the text communication became rude and dismissive. It felt like once the job was completed and they had been paid, their willingness to help disappeared. A reputable shop should stand behind its work, communicate professionally, and follow through when it tells a customer it will address problems. That was absolutely not my experience here. I regret trusting this company with my truck. I would strongly recommend anyone considering using them get every single promise in writing, document everythin

Kristopher Donaldson 2 months ago

I had a great experience there today. Great customer service from the start, and got a great deal on a new set of rims for my Magnum. They were mounted and balanced in good time. I'm glad I stopped by.

Hayden Griffiths 5 months ago

These guys did a level kit for me in under 30minutes. It was insane how fast they were. Really nice group of guys there too. My only complaint is the owner told me over the phone they had a 2.5 inch level in stock, but once I got there, I was told they don’t carry those and would have to order. Since I drove 30-40 minutes to the shop, I just settled for the 2inch

Motoreum 6 months ago

This place is terrible , wurst service in my whole life, they are sneaky and try to sell you overpriced rims and tires , almost double the regular price , save money and time going to a better place , in this place you’re going to be screwed. They are not even respectful with the people.

Patrick Neill 11 months ago

STAY AWAY!!! I would give zero stars if possible. Terrible place to get a lowering kit installed, especially if it involves cutting or trimming on the vehicle. They totally destroyed my rear axle. They were supposed to cut the original 4 link brackets on the rear axle and bolt on IHC brackets. They literally cut the OEM brackets off all the way down to my axle, and in doing so, they cut into my axle that now leaks everywhere. Guys would take forever to answer my calls or not call me back at all. They finally got me back in to apparently "fix" the axle. They just sent it to some shop to weld the axle. Some of the worst welds I've ever seen, and it still leaks. You can weld an axle all you want, but once it's cut into the axle, it is compromised and unsafe to drive. No care for the "SAFETY" of the customer. The whole time, they kept saying its my problem and to contact IHC bc the kit must have been wrong and causing the ram to bottom out and hitting the axle. THE KIT HAS NOTHING TO DO WITH YOU LITTERALLY CUTTING INTO MY AXLE AND DESTROYING IT WITH AN ANGLE GRINDER. They told me they'd fix it again, but obviously, I'm not taking it back because they will probably destroy something els