American Quick Lube

ME Mail 3 weeks ago

In April (4 months ago) I visited American Quick Lube for an oil change and they not only honored my Oil Changers card but accepted my credit card to reup my balance so I would pay for another 4 oil changes and get one free. Today, when I went to get my oil changed they told me I have to drive 40 or so miles, to Beaumont, that they would not honor the card. I explained that I paid the new company, that the charge to fill the card went to the new company, and the guy just said no, we do not take that. I believe this was a total scam. When I visited in April I was not told (nor did I notice when entering) that there was a company change. I only noticed as I was leaving that the sticker on my windshield said "American Quick Lube" and not "Oil Changers". The new company charged me and then refused to honored the service I have already paid for. This is a complete and total scam!

Megan Arthur 4 months ago

Staff is always friendly and helpful. They definitely know exactly what they are doing. I’ve never been told I needed anything more than what was recommended by the manufacturer for my mileage. Highly recommend this location.

Andrew Ortiz 6 months ago

I did not like this place at all. I LOVED IT! Great service, the only problem was they do try to upsell you (but my car does need a lot of upselling considering how old it is.) Anyway I came here because of the reviews and they did not disappoint.

Brett Pollard 7 months ago

Old 4 cylinder Jeep. Had the correct filter. Communicated details. Topped off fluids. Checked tire pressure. Quick & professional.

fabian hernandez a year ago

My wife has been taking her car here for over a year now. It seemed great until I went to get an oil change with her before a road trip. I was disappointed that any shop would use pneumatic tools for oil changes. I didn’t think much of it until my wife had an oil leak a few days later. I figured that these guys had forgotten to maybe replace the drain plug gasket. I figured it wasn’t a big deal. The gasket was replaced but still the leak wouldn’t stop. It turns out that they damaged the Oil pan due to over tightening the bolt with an impact wrench instead of utilizing the proper Torque wrenches with proper specs. I tried speaking to the Manager but he was ready with a list of recalls for Kia, although he didn’t even ask for the year, or VIN of my car. The recalls he provided were not for our year or model. He said “there’s a recall because the weld probably broke. I would take your car to the dealer, I’m sure they will replace it. Kia is known for that, it happens all the time.” The pan cracked due to over tightening! If you look closely on my pictures, the crack and the bolt start right at the tangent point to each other. It wasn't a manufacturing error, just lack of care. Don’t b