America's Tire

Parkerz a month ago

Third time running, same issue for TP check they keep you waiting there for thirty minutes no one wants to acknowledge they wil serve you; instead they should remove the TP machine. They should also train the teenagers on customer service greatly important indeed: the teen pictured below is very unprofessional just pretending to be very busy indeed. very unfortunate for such a tyre shop knowing how other branches are very efficient & knowledgeable on customer service.

Erich Reimers 5 months ago

Great customer service, even when it’s super busy. I had a nail in my tire and needed a repair. I showed up on a Saturday when the shop was slammed. I got put in a virtual queue right away to have my vehicle checked out. Justin took a look and gave me a reasonable expectation of the wait for the repair. His estimate was spot on, and I was back on the road at almost the exact time he told me it would be ready. This was my first time back at this shop after having had my wheels and tires installed there, and both times the staff were super friendly, professional, and fast. Great tire shop.

Jose Loera Edited 8 months ago

Don't waste your time at this America's tire go to another location. My initial visit was to get a tire rotation the technician couldn't even get his handheld machine to read the depth on my tires and I didn't even get the rotation done. I ended up purchasing a rear wiper blade the same employee could not install the blade i installed it myself the next morning. the quality and fitment of their blade was terrible, it didn't have the natural curve like the original, it didn't make an audible clicking sound when I installed it, and aesthetically it looks like garbage! I had to wait in the lobby for about 5 minutes for them to figure out the refund but it felt like 15. come to find out I couldn't get a refund the same day either, they have to get corporate to mail me a paper check which could take up to 4 weeks. At least I "might" get the refund but this is ridiculous! The reason they said I had to get a check mailed from corporate was because I didn't return the same day. I'm never coming here again. (and that same guy damaged my vehicle if you reference the picture) the internal plastic clips of the covering wasn't necessary to remove to replace the blade either

Marcella Conboy Edited 4 months ago

This place is awesome! Their prices their warranties their customer service everything about this chain is top tier. I highly suggest getting warranties for things they have saved my butt on numerous occasions. The customer service here is just phenomenal.

Jim Sherman a year ago

Good stuff. My friend suggested I go here instead of Costco and I'm glad she did. The prices were great, tires were solid, and the service was outstanding-- they actually forgot to change the windshield wipers but I call them back and they were waiting for me when I returned and I even upgraded me to premium pair to make up for the error. Old school professionalism and service. Highly recommended for incredible value