Brake and Tire Check

Sarah Gerlich Edited 3 weeks ago

I paid over $6,000 to this Brake Check for repairs on my vehicle and have since had to spend an additional $3,000+ correcting issues stemming from this "repair" identified by another shop, with more repairs still pending. The second inspection found a washer installed between the brake booster and master cylinder, wheel weights behind the brake pedal area, and other concerns. Following Brake Check's repairs, my vehicle experienced brakes dragging against the wheels, all four-wheels smoking, excessive brake wear, a broken brake pedal, and a persistent vibration issue. The inspecting mechanic advised that the condition of the repairs raised serious safety concerns and that I was fortunate more extensive damage did not occur. At minimum, my engine could have failed at any time and I was given no warning. Despite providing documentation and repeatedly requesting assistance, Brake Check has not provided a meaningful update, resolution, or ETA after more than a week of follow-up. I've now been without my vehicle for nearly two months while attempting to resolve issues stemming from their work. I cannot emphasize this enough: please consider taking your vehicle elsewhere for repairs.

Jonathan Neff 2 months ago

I'm gonna give brake check 5 stars due to the customer service, the descreetness in employees, the brakes being explained of the issues, fast deliveries of parts, and the time it's takes to get back on the road. I greatly appreciate the services I was provided started off rocky but afterwhile ones mental became clear.

Cassandra Perez 4 months ago

One of the best experiences at a brake check! Eric attended me and was super kind and helpful. One of the most friendliest people you’d meet. And this isn’t the only Awesome Brake Check. I started going to this one when I moved from Humble. The Brake Check in humble is also GREAT! The customer service is always awesome all across the board, and SO ARE THEIR PRICES 🤩

JULIO REYNA 4 months ago

Everyone here was amazing and helpful. I sent my wife and they made her feel comfortable and educated. Shout out to Arron in the front he’s very respectful and is what the company represents. All they guys here deserve a bonus for customer satisfaction

Assyria Reyna 5 months ago

Fast great! And affordable!! Alignment done today quick easy walk in. And not over 100 bucks! Oil deals and break deals! Coming back for break job. But for sure thankful for this shop and the men 🤘🏽