European Auto Hause

Jason 2 months ago

Great services always from the team at European Auto Hause. I've been taking my Audi 2012 A4 to them for close to 3 years and can't say enough about their honesty trustworthiness and service. From routine oil changes to Major services everything has been done timely and transparently. Prices are very reasonable and they even occasionally run some discounts on their website. Will be taking my car to them as long as it continues to run as well as it does now!

Patrick Pai 4 months ago

I've been a customer of European Auto Hause for a couple of years now. I've consistently received great service here. Reasonable pricing, excellent communication, reliable repairs, and honesty. I'm a bit of a car guy, and can see they have consistently been straightforward and honest with me where other shops may have tried to take advantage of a situation. No shenanigans, uncomplicated advice, and sometimes a few complimentary perks that they don't even bother to tell me - like topping off my oil when I'm only getting a battery replacement. When it comes to my car, they've earned my trust.

Erik W 4 months ago

I had an exceptional experience with European Auto Haus in Pasadena, especially working with Ferris. After years of dealing with dealership service departments, this place was a breath of fresh air. Unlike the Audi dealership, where they simply hand you a printout and tell you what needs to be done, Ferris actually brought me into the shop, lifted the car, and showed me the issues firsthand. That level of transparency immediately built trust. What I appreciated most is that they do not pressure you into unnecessary upsells. They clearly explain what is urgent, what can wait, and they genuinely work with you if you can’t tackle every repair all at once. That honesty is rare these days, especially with European cars. The communication was also excellent. Everyone I dealt with was friendly, considerate, and human. I never felt intimidated or treated like just another number on a service ticket. They were patient with my questions, even when I needed things explained more than once, and that made the whole experience feel calm, respectful, and professional. The shop itself is extremely clean and organized, which says a lot about how they run their business and care for customers’ v

Claire Lee 4 months ago

I recently came back for another service visit, and Paula and Fares were superb as usual. The customer service here is always excellent, and I didn't wait long. What really stood out to me was how thorough they are. They even checked the pressure of the spare tire in the trunk, which I’m not even sure most shops normally do. It’s clear they pay attention to every detail and genuinely care about their customers. Professional, efficient, and consistently great service every time. Highly recommend!

Kelsey Fugere 6 months ago

Hands down the best auto servicing I’ve ever experienced! Not only are the mechanics at European Auto Hause knowledgeable, they are also extremely trustworthy. I’m grateful to have an auto shop I can trust and I highly recommend their services to Audi and VW drivers. I always leave well taken care of and I’m so appreciative for their service.