Pacific Tire & Wheels California & Chester

Allen Moffatt a month ago

Great customer service! I bought the tire/wheel/ level kit package deal for my Ram 2500.. Competitive pricing, and everything was completed in the time frame I was given. I did encounter 1 rude customer but the business has no control over that. Overall I rate this shop a sold 5 star. I am a very happy customer.

Nicholas James a month ago

I don’t think this shop cares about their work. I highly suggest you test your tires before they get put back on your vehicle. I went in to get my tire patched and woke up the next morning with a completely flat tire. I aired up my tire at a gas station and tested for leaks. The leak was found exactly where they patched it. (As shown in the video) I then had to go BACK to get it fixed AGAIN. When watching them test the tire i noticed the water has no way of telling where the leak was, unless fully submerged. When other shops ive seen they had a soapy solution in the water to indicate any leaks after patching. I then had to spray my own solution again after the second time being fixed because my trust was completely broken. It was fixed, but now i lost time and money because i use my car to DoorDash. This was very upsetting getting an order just to find my tire completely flat when getting to my car.

Jozi Neal 3 months ago

They were great! I got a really good price. They were fast and friendly. I brought it back because one tire had a slow leak. They took it right in and changed it free of charge. I would highly recommend.

vmmdi 6 months ago

I Dislike leaving bad reviews but this one earned it truly. I went in to get a rear wheel alignment and I had mentioned it to them that it was specifically for the rear driver side and that I had camber/toe plates that need to be aligned, reason why I went in the first place. Lady in the front said they’d take care of it that it would be $85. I agreed to it and 10 mins later my car was already off the rack and said it couldn’t be done and they charged me $50 for them to just drive it up see it and drive it right off. I was upset and PO. What can I do they had my keys and I couldn’t refuse to pay it. Verdict is I will not be back.. Don’t not recommend and stay clear of them, I don’t believe they were truly honest. STAY AWAY

Robert Renteria (DJ Countdown) 6 months ago

This past year I have had my brakes, struts, 4 tires, complete ac system repair, and basic maintenance. Jr gave me great deals, they covered my ASC warranty on the A/C and I was able to use their financing option to pay for the rest. That day I was only $50 out of pocket and my car is running like brand new. Thank you, I've been a customer for many years.