Guaranteed Transmission

Mr. Talyia Williams a month ago

Subject: Letter of Commendation: Outstanding Technical Performance and Service Excellence – 2016 Ford Fiesta ST (Crystal) Dear Guaranteed Transmission Services Team, As a very concerned father over his love ones, and from being prior service I operated in an environment where operational readiness, stringent quality control, and contract compliance are non-negotiable. I evaluate performance based on strategic execution, technical proficiency, and delivery excellence. this is technical review & formal letter of commendation to recognize your organization for achieving excellent results in the complex repair of my son’s vehicle, a 2016 Ford Fiesta ST ("Crystal"), equipped with a 1.6-liter EcoBoost turbocharged four-cylinder engine. System Failure & Diagnostic Overview The vehicle was initially recovered and towed to your facility facing critical failure modes: Primary Symptom: The clutch pedal was completely depressed to the floor. Operational Impact: Total loss of gear engagement while the powerplant was operational. Upon teardown, your technical team accurately diagnosed a systemic failure of the manual transmission engagement system. The scope of work required a comprehensive over

Cynthia Roane 2 months ago

Tyler was fantastic with helping me figure out what was wrong with my Dodge Ram 1500. I knew something was wrong but not sure what it was. He test drove it and could hear the problem right away. He helped make sure to keep my cost down to get me the parts I needed and now my truck is running better than ever! Highly recommend Tyler and Guaranteed Transmission. All of the guys there are really great!

Doug Addington 3 months ago

I really appreciate Tyler, David and all the crew for their helpful, competent and openness in dealing with my transmission issues. I certainly highly recommend them. They exceeded all of my expectations .

John Arevalo Edited 2 months ago

First visit was excellent! They explained my issue was electrical and could wait. They didn’t charge anything for the diagnosis. A true relief. Thank you Update: truck dying, each time I called to check on truck, Tyler said untouched. But truck leaking oil. Second day, I asked how much to just oil change, he said $129. I said do it, and I’m coming to get truck. They had not touched truck after taking bus there. They finally did oil change, then told me $189 for oil change. Tyler showed up later and then gave me a price of over $220!!! Tyler finally brought price down to $192, but tried to explain they cared for truck, so had to push it, so price expensive. What??

Matt Slykhuis Edited 3 months ago

Unbelievably awesome experience. Blown away. Read the rest to find out why it was so good. I was a Blackhawk helicopter maintenance test pilot in the Army, have swapped a previous car from an auto to a manual 6 speed transmission on my own, and generally have a pretty good knowledge of cars, power trains, etc…. When I walked in, I started describing my issue and — without looking a single thing up — Tyler knew more than I did about my car and transmission. Just off the top of his head. And this was *after* I had run my issues through Claude to get AI’s take on what might be going on. I opted to leave my vehicle to get it checked out, knowing i could be on the hook for a full transmission rebuild. However, Tyler and his team figured out the exact solution and provided suggestions on the most economical way to approach it. I *know* I will need a new (or rebuilt) transmission down the road, if not in this vehicle then in one of my other three, and this is the only place I would go. Trustworthy, honest, and super knowledgeable. Rare to have such an awesome experience with an auto shop — and it can be hard to find places you can trust as a transient military guy — but this place is