One Stop Lube N Brakes – Reliable Auto Care

Sharon Kim 2 months ago

I had a great experience with this car service. My side mirror was completely broken off, and they fixed it quickly and did an excellent job. The staff was friendly, professional, and made the whole process easy. They went above and beyond my expectations, and I really appreciated their great customer service. I am definitely coming back for all my car repairs!

Dennis Kuewa 3 months ago

The repair service performed on my vehicle's engine was completed the same day and the vehicle is running fine. I was impressed with the manner in which my questions were answered and the courtesy and respect extended to me. I also felt that the price I was charged, though a little more than I expected, was fair considering the significant work that needed to be done to avoid bigger problems downstream. I've had my vehicles serviced here for several years without any problems and I am confident in continuing to bring them here in the foreseeable future.

Beth Overstreet 4 months ago

I’ve passed by this place every day on my way home from work but never stopped in. Recently my brakes started making a noise though so I called One Stop on a Saturday morning to see if they had availability to take a look at them. Charles said yes, bring it on in and from start to finish he explained what he was going to do and how long it would take. Once the wheels were off, Charles showed me what the problem was so I could see the issue for myself before moving forward to make the repairs. I didn’t think they could get the parts and complete the repairs all within 4 hours (and on a holiday weekend too) but they totally did! Great service, friendly staff, and a pleasant experience all around! I definitely recommend One Stop!

Ken Tachikawa 4 months ago

I have never experienced such customer service and professionalism while getting an oil change!! Amazing! And the cost is surprisingly comparable to your mom and pop places, and lower than your chain locations! Just try it once and you’ll have your new permanent place to go!

Isabella Atkinson 6 months ago

Stopped by two weeks ago to fix my breaks and service was good. I found later that my steering wheel vibrated after going over 60 and learned I needed a tire rebalancing. Called to ask if I could stop by (explaining what I was experiencing) and he said yes, so I came in an hour later. When i arrived he asked me to park and wait a bit- no problem. Once he came to speak with me he asked what the problem was again. I explained and he noticed i had new brakes. I told him I was here two weeks ago and this shop did them. He then starred at my car for maybe 40 seconds and said “ well our machine to balance tires isn't great. If we do it, it would not be 100%” i told him thats fine thank you for being honest but why would you waste my time and have me come out knowing you were not going to be able to perform the service at 100%? Really wanted to make this a shop that I could rely on but that put a bad taste in my mouth. I wonder had he not been busy, if he would have taken my money and sent me on my way with a sub par service.