Goose Euro - Downtown

Scott Grandjean 2 months ago

I cannot say enough to praise the fine folks at Goose Euro. They were able to get me out of a bad situation and removed the socket that was stuck on top of a spark plug on my Mini Countryman. Unfortunately, their eagle-eyed mechanics found a few more issues. Thankful that they helped me prioritize repairs on the car going forward. I’d certainly recommend them to anyone with a European car. They are the best!

Russell Gonzales Edited 3 months ago

Brought my Smart Car in for a $49.99 oil change with a coupon. They accepted the coupon, said nothing, and then handed me a $189 bill for an oil change?!? Apparently Smart Cars are “European vehicles” because of Mercedes, so they tacked on every fine‑print fee imaginable — cartridge filter, European surcharge, exotic surcharge, you name it. Exclude coupon accept the additional charges. The wild part? When you Google oil changes for Smart Cars or European cars, Goose Automotive advertises that they service them. But their coupons quietly exclude those same vehicles. If you enjoy surprise charges and fine‑print traps, this is your place. Otherwise, steer clear. Reply to Owner: I’m not interested in taking this offline. Transparency belongs here, in the same public space where the review was issued. Everything I stated in my review is factual, and whether your internal records reflect it or your incompetence in your records to reflect it is not my responsibility. Your responses consistently try to move complaints out of public view, which gives the impression that something meaningful is being addressed privately. But when one of your employees later called to ask if I needed an

Charles Joseph Edited 3 months ago

I took my beloved 2009 Mini JCW Gt, to Goose Euro. l had been using a dealer for many years, but started noticing short cuts. Missing plastic do dads every time! So I met a Mr. Robert and Ms. Marissa at Goose Euro and he had his Mechanic make a break down of the mechanical priorities to fix.. Sent me pictures of concern. Forgot... they even got me a ride home. I even noticed now my Stephanie with a larger than stock S; twin turbine scroll borg warner turbo sounds as she should. The car's lovely cat back exhaust has that nice shrill , followed by a nice crackle and pop. The A/C works perfect, as designed. l had people telling me all kinds alot of rubbish and wasting my time for the past 2 years.. it's a Mini Pooper! No l say... I am thankful to have found this well qualified team, of professionals as they posses the knowledge, skills to actually analytically examine a Euro automobile and it's mechanical issues and then provide timely diagonsis, and service the issue or issues at hand. This is definitely the place for anyone with a Euro type automobile. They diagnosed & listed the issues and kept me updated, incredible turnaround. My Stephanie has very little room under the bo

J H 5 months ago

I cannot say enough about how awesome Goose Euro has been. I’ve had both service and mechanical repairs done and every time they make me feel so appreciated as a customer. The front reception team knows everything cars!! Unlike other places, they actually do what they they’re gonna do, they respond to your calls and questions quickly, and always with courtesy. They’ll even book ride share you at no cost so you can get back home! Who else does this? This is an honest business you can trust. They are a very transparent about costs, and even and have experience working with extended warranty providers. Customer for life!

Ali Curi Edited 5 months ago

I can't say enough good things about the service and staff at Goose. I use them for regular maintenance and bigger vehicle issues. But getting my car serviced with them is not just about competency, which they excel at that, it's about the overall service, the trust you place in them, and you understand your beloved car is in good hands, because it is. Robert and Marissa are the best at what they do; from updates, to after-hours pickups, to getting the most out of my 3rd party vehicle service contract, they work hard to get you the best value and service they can offer.